DJ
Dylan J
1 reviews | Active since Sept 2012
14 Aug 2015, 12:05
Wrong goods delivered,right goods now out of stock
Order#***<br> <br> Request #910374<br> August 7, 10:27<br> \Customer received incorrect item.<br> RRN: RRN-b09b-3a24<br> Customer Ordered:Squier by Fender Acoustic Electric Guitar Black <br> Customer Received:Squier by Fender Acoustic Electric Guitar Sunburst <br> Please investigate and advise action asap."<br> <br> August 7"
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
14 Aug 2015, 12:18Hello dyj,
We're sorry for the disappointment caused by delivering the wrong colour guitar to you. We've instructed our complaints team to liaise with our buyer to find out if there's any other way to assist with this matter. They'll need a little bit of time to look into our options, but will be in touch as soon as they've received feedback.
Sincerely,
takealot.com
We're sorry for the disappointment caused by delivering the wrong colour guitar to you. We've instructed our complaints team to liaise with our buyer to find out if there's any other way to assist with this matter. They'll need a little bit of time to look into our options, but will be in touch as soon as they've received feedback.
Sincerely,
takealot.com
takealot.com's reply14 Aug 2015, 12:18
Official
Hello dyj,
We're sorry for the disappointment caused by delivering the wrong colour guitar to you. We've instructed our complaints team to liaise with our buyer to find out if there's any other way to assist with this matter. They'll need a little bit of time to look into our options, but will be in touch as soon as they've received feedback.
Sincerely,
takealot.com
We're sorry for the disappointment caused by delivering the wrong colour guitar to you. We've instructed our complaints team to liaise with our buyer to find out if there's any other way to assist with this matter. They'll need a little bit of time to look into our options, but will be in touch as soon as they've received feedback.
Sincerely,
takealot.com