JR
Jan-Hendrik Rust
1 reviews | Active since Dec 2015
01 Dec 2015, 15:00
Wrong Description
Please be aware when ordering anything on [URL Removed]<br> The product i received did not correspond to the Description on their website.<br> <br> They have a Return Policy, but rather go buy your goods the old fasioned way if you want to be safe and do not have time to return the product.<br> <br> After sending them the info and explaining that i cant return the product, i just received an automated email on how to return the product and they still didn't change the description on their website.<br> <br> And this is a company that will only make it if they give a 110% on service.
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takealot.com's replyOfficial
01 Dec 2015, 17:08Hello JHRust,
Thank you for taking our returns team's call to apologise for not paying closer attention to the details of your e-mail. We appreciate the feedback and your understanding of the matter. As discussed our returns team has escalated the product details discrepancy with our catalogue team and they'll make sure that this is updated and corrected soonest.
Once again we'd like to apologise for the inconvenience this has caused.
Sincerely,
takealot.com
Thank you for taking our returns team's call to apologise for not paying closer attention to the details of your e-mail. We appreciate the feedback and your understanding of the matter. As discussed our returns team has escalated the product details discrepancy with our catalogue team and they'll make sure that this is updated and corrected soonest.
Once again we'd like to apologise for the inconvenience this has caused.
Sincerely,
takealot.com
Best regards,
takealot.com's reply01 Dec 2015, 17:08
Official
Hello JHRust,
Thank you for taking our returns team's call to apologise for not paying closer attention to the details of your e-mail. We appreciate the feedback and your understanding of the matter. As discussed our returns team has escalated the product details discrepancy with our catalogue team and they'll make sure that this is updated and corrected soonest.
Once again we'd like to apologise for the inconvenience this has caused.
Sincerely,
takealot.com
Thank you for taking our returns team's call to apologise for not paying closer attention to the details of your e-mail. We appreciate the feedback and your understanding of the matter. As discussed our returns team has escalated the product details discrepancy with our catalogue team and they'll make sure that this is updated and corrected soonest.
Once again we'd like to apologise for the inconvenience this has caused.
Sincerely,
takealot.com
Best regards,