mS
matthew S
1 reviews | Active since May 2015
26 May 2015, 14:28
Wrong delivery out of stock order:***
On the 20/05/15 I ordered The Witcher 3 Collectors Edition for R2400 it was in stock. On the 26/05/15 I recieved a baby stroller. Upon phoning the call centre I was told that a courier would come and collect the incorrect item and that the item I had ordered and paid for was out of stock. This **** service is why I stopped using [URL Removed] but it seems that their merger with takealot has *****ed up takealot's good rep. I am DISGUSTED.<br>
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takealot.com's replyOfficial
26 May 2015, 14:38Hello matthewschroder,
We're aware of the anticipation around this game's release & therefore understand your disappointment by the outcome of this order. Our complaints team will look into this with our games buyer to see if there's an alternative option we can offer you to try & make up for this slip up.
Please allow them a little bit of time to investigate after which they'll be in touch with you.
Sincerely,
takealot.com
We're aware of the anticipation around this game's release & therefore understand your disappointment by the outcome of this order. Our complaints team will look into this with our games buyer to see if there's an alternative option we can offer you to try & make up for this slip up.
Please allow them a little bit of time to investigate after which they'll be in touch with you.
Sincerely,
takealot.com
takealot.com's reply26 May 2015, 14:38
Official
Hello matthewschroder,
We're aware of the anticipation around this game's release & therefore understand your disappointment by the outcome of this order. Our complaints team will look into this with our games buyer to see if there's an alternative option we can offer you to try & make up for this slip up.
Please allow them a little bit of time to investigate after which they'll be in touch with you.
Sincerely,
takealot.com
We're aware of the anticipation around this game's release & therefore understand your disappointment by the outcome of this order. Our complaints team will look into this with our games buyer to see if there's an alternative option we can offer you to try & make up for this slip up.
Please allow them a little bit of time to investigate after which they'll be in touch with you.
Sincerely,
takealot.com