GM
Ghisnene M

1 reviews | Active since Feb 2022

24 Jan 2026, 14:48

Wrong delivery

Completely let down by Takealot - wrong item delivered, no solution offered I ordered Decal Paper yesterday which I specifically needed for today. Instead, Takealot delivered parasite medication - completely the wrong item. I contacted customer service immediately to try and resolve this issue, but was told there is absolutely no way they can help me receive my correct order today as originally promised. I find it ridiculous that despite this being entirely their mistake, they cannot offer any solution to fix the problem they created. I'm extremely disappointed that a company of Takealot's size cannot rectify their own error and get me the product I paid for when I need it. This level of service is simply unacceptable.

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