Worst site ever

<p>I wish that there was less than 1 star to rate Takealot.com with as they are not ever worth 1 star. I have been having problems with them for nearly 4 weeks now. We bought a pot set from them and on the day of delivery they cancelled my order as they said we dit not pay the correct amount. On the takealot app you do not enter the amount you wish to pay the app does that for you. When i phoned them to sort out the problem the lady i spoke to kept on suggesting that it was my fault. After a big argument she understood that when ordering and paying on the app, you do not have the option to put the amount in yourself and she assured me that they will sort it out for me. After another week we got our delivery to find that it is not the pots that we ordered and paid for. This is a cheaper pot set than what we had originally ordered. I have been trying to get hold of a manager there to help me sort out the problem and I spoke to him last week Thursday. On Monday i did not hear back from them so I phoned again to speak to them. Now the so called manager I spoke to Thembiso does not work there. I then spoke to Keagan and he promised me that his manager would phone me back after 5min. And he never did. I phoned Keagan today and now he can not take my call. I have phoned takealot call center during these past weeks a minimum of 20 times and everytime you phone them you are on the phone for 10 to 15 min they don't even care enough to phone on their costs to sort out a problem that originated from their side. I would like for takealot to help me resolve my problem and I don't know to get hold of the correct people to help me.</p>