1 reviews | Active since Aug 2015
Worst service TAKEALOT.com!! Disgusted!!
<p>Worst service ever!!! Placed an order yesterday, paid the same day delivery fee. Only to be told at 13:00 that they won't be able to make delivery. And will only deliver the next day (today). And had to open a new order. When I double checked the order this morning I noticed it is not the original full order I had created AND PAID FOR yesterday. What a mission to get a qualified person to help sort this issue out. Eventually had to cancel and now I need to wait 5 to 7 days for my money!! AS IF TAKEALOT WAITED 5 TO 7 DAYS FOR THEIR MONEY..</p>
Hello Marike.Kruger,
We were saddened to learn of your poor experience with your latest order.
We sincerely apologise for this, it was not our intention to disappoint you. We pride ourselves on excellent service delivery and will take up the matter with the relevant teams to ensure that this is rectified.
We understand that part of the order has since been delivered and the balance along with your delivery fees have been refunded to your original payment method.
As for the refund processing, please note this is merely an indication we have given as the process time is purely dependant on your card provider.
We hope in time your faith will be restored in us.
Regards
Takealot.com
Hello Marike.Kruger,
We were saddened to learn of your poor experience with your latest order.
We sincerely apologise for this, it was not our intention to disappoint you. We pride ourselves on excellent service delivery and will take up the matter with the relevant teams to ensure that this is rectified.
We understand that part of the order has since been delivered and the balance along with your delivery fees have been refunded to your original payment method.
As for the refund processing, please note this is merely an indication we have given as the process time is purely dependant on your card provider.
We hope in time your faith will be restored in us.
Regards
Takealot.com