WORST service (or lack thereof) EVER!!!!
<p>Orderd over R2600 worth of items form Takealot on the 6th of December.</p> <p>On the 13th, only 2 of 7 items were delivered. On the 14th, another 4 were delivered. By the 19th I was still awaiting an item worth R600 to be delivered.</p> <p>All of a sudden Takealot declared this parcel as Delivered on their system, eventhough their warehouse and the courier told us it has not yet been dispatched.</p> <p>Next moment the item is lost and a new one needs to be orderd. Due Delivery date of re-ordered item: 30 December - WAY TO LATE FOR CHRISTMAS, for which it was intended!!</p> <p>Asked for a refund. Refund was apparently done on the 20th of December - however when I phoned this morning to enquire about why the payment does not reflect in my account, I was informed that it takes up to 7 business days.....</p> <p>So it's fine to take people's money immediately, but to refund someone is a different stroy - you can take your time on that!?</p> <p> </p> <p>So very disgusted in Takealot. Will never in my life make use of you again and will definatly not recommend you to anyone! In fact, I will tell everyone who wants to listen exactly how BAD your service is!</p>