jM
johan M
1 reviews | Active since Jun 2015
26 Jun 2015, 20:54
worst service/money ******
Bought a hisense tv now they say I haven't paid but the money is out of my acc. After ten emails nothing has been solved.
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takealot.com's replyOfficial
27 Jun 2015, 07:52Hello nixon***,
As requested yesterday from our customer service team, please be so kind as to send us the proof of payment for this purchase as payment isn't reflecting on our side yet. We've noted that there are two identical orders on your account for the same television and assume you only intend to buy one. Our complaints team will therefore be in touch this morning to confirm whether you'd like to cancel one or proceed with both purchases.
Kind Regards,
takealot.com
As requested yesterday from our customer service team, please be so kind as to send us the proof of payment for this purchase as payment isn't reflecting on our side yet. We've noted that there are two identical orders on your account for the same television and assume you only intend to buy one. Our complaints team will therefore be in touch this morning to confirm whether you'd like to cancel one or proceed with both purchases.
Kind Regards,
takealot.com
takealot.com's reply27 Jun 2015, 07:52
Official
Hello nixon***,
As requested yesterday from our customer service team, please be so kind as to send us the proof of payment for this purchase as payment isn't reflecting on our side yet. We've noted that there are two identical orders on your account for the same television and assume you only intend to buy one. Our complaints team will therefore be in touch this morning to confirm whether you'd like to cancel one or proceed with both purchases.
Kind Regards,
takealot.com
As requested yesterday from our customer service team, please be so kind as to send us the proof of payment for this purchase as payment isn't reflecting on our side yet. We've noted that there are two identical orders on your account for the same television and assume you only intend to buy one. Our complaints team will therefore be in touch this morning to confirm whether you'd like to cancel one or proceed with both purchases.
Kind Regards,
takealot.com