FH
Frank H
1 reviews | Active since Mar 2009
22 Jun 2015, 15:14
Worst Service from [URL Removed]
I placed an order for a book. Delivery of the book never occurred. I get emails and calls daily stating that my delivery would happen before 3pm, but this never happens. I have given them an updated contact nr as well as updated my nr on their site but still no delivery.<br> <br> This is the worst service that I have experienced. Never had this issue with [URL Removed]
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takealot.com's replyOfficial
22 Jun 2015, 15:43Hello fhill,
Shopping with us should be a simple matter of placing and receiving your order and we're sorry that this hasn't been the case for you. We'd love the opportunity to turn this experience around with you and have instructed our complaints team to investigate what's caused the hold up here so that it can be addressed and your parcel delivered to you as promised.
Our team will be in touch with you as soon as they've looked into the matter.
Kind Regards,
takealot.com
Shopping with us should be a simple matter of placing and receiving your order and we're sorry that this hasn't been the case for you. We'd love the opportunity to turn this experience around with you and have instructed our complaints team to investigate what's caused the hold up here so that it can be addressed and your parcel delivered to you as promised.
Our team will be in touch with you as soon as they've looked into the matter.
Kind Regards,
takealot.com
takealot.com's reply22 Jun 2015, 15:43
Official
Hello fhill,
Shopping with us should be a simple matter of placing and receiving your order and we're sorry that this hasn't been the case for you. We'd love the opportunity to turn this experience around with you and have instructed our complaints team to investigate what's caused the hold up here so that it can be addressed and your parcel delivered to you as promised.
Our team will be in touch with you as soon as they've looked into the matter.
Kind Regards,
takealot.com
Shopping with us should be a simple matter of placing and receiving your order and we're sorry that this hasn't been the case for you. We'd love the opportunity to turn this experience around with you and have instructed our complaints team to investigate what's caused the hold up here so that it can be addressed and your parcel delivered to you as promised.
Our team will be in touch with you as soon as they've looked into the matter.
Kind Regards,
takealot.com