Worst service, false promises.

<p>I am not happy with the service.<br />I made payment yesterday morning at 7:20am.<br />I called at 8:00am requesting if delivery could be done today as opposed to Monday which is stipulated on the order.<br />The consultant took my details down and told me they will chat with courier and get back to me. no one came back to me.<br />I called yesterday afternoon twice first time the consultant was no help at all and the second time i called the consultant told me they would make a note with courier, now i called this morning as nothing has changed on my order besides "on its way". The delivery team informed me it was only leaving JHB depot at 9:00am this morning now what service is that i made payment first thing and now it has not even come to durban yet.<br />I offered to pay extra for courier yesterday and this morning when i spoke to delivery team i offered to collect from the depot as it is a gift for someone leaving durban tomorrow. The consultant this morning when i said how do i cancel i get a plain answer saying just log a return instead of trying to make a plan.</p>