1 reviews | Active since Apr 2021
Worst service ever - no stock after payment or they deliver empty boxes!
ABSOLUTELY PATHETIC!!!!!!!!! WORST SERVICE EVER!!!!!
Wish I could give a zero rating!
Been trying for more than 45minutes to speak to a manager - as soon as you ask to speak to a manger they cut you off! Been disconnected now 3 times!
Received my order today with empty boxes inside? Really how do you not pick up that there is no product inside? You are either using *********** packers or a substandard IT system that does not have any quality control. Maybe you can consult with Massmart on what picking system they use. Alternatively this can be another one of your ****s to cover the fact that you AGAIN do not have stock of invoiced items!
My previous order was cancelled just before the delivery date due to no stock. AGAIN a defect on your IT systems! How can you advertise that you have stock, take an order, take my money, make me wait for more than a week to then tell me that you do not have stock. Pathetic - you should fire your IT manager as he clearly cannot run a sustainable system. It is this kind of service that drives people away from online shopping and revert back to physical shops. It is much better to visit a physical shop and buy the items than wasting weeks on a delivery. At least at a shop you know that the item is available and you have it immediately.
Takealot is becoming as bad as the SA postal services - they never deliver!
