Worst Service EVER

Ordered some stuff online. Made payment on the 24th of February and they sent the parcel out for delivery on the 27th. It is the 9th of March today. After sending the address to them numerous times, explaining to them how to get there AND sending them a map (the office can be found on google maps) they still couldn't find the office building. So mrD Courier, you are just as useless as takealot! I need to find a place that can get me what I need and I wish to never do business with them again. I want my money back not credit, because why on God's green earth would I want to shop with you lot again???