Worst service at takealot.com

On the 24th April 2023 I tried to purchase an item on the takealot app which had a 91 % discount . Upon adding the item to my cart the discount wasn't app**** . So I logged a complaint with takealot to ensure that I get the item at the price and so that they see the time I logged the complaint the sale was still on . A few minutes later the discount was no longer a 91% discount but now only a 25% discount. I have screenshots to prove . I made sure to log the complaint immediately to avoid this issue as it happened before with takealot . The next day I was told I would receive a phone call but did not . It is the 28th April 2023 after multiple emails for the past few days and an email today stating I am going to report them to Hello Peter if i don't get a response by end of business day then, now only after 3pm, do I receive an email simply with a copy and paste of s14 of their terms and conditions . Still not addressing anything directly. I then stated that my complaint is due to the fact that I would have gotten the product at the discounted price had the takealot app not faulted, and if it added the 91% discount to the cart when I added it and tried to checkout( also why I logged the complaint immediately so they couldn't tell me the sale was over, only to find they did exactly that and changed the price ) . They then respond that the price of the item is subject to stock availability and thats why the price changed . I have a screenshot as proof that there was still stock when the 91 % discount was on and when i added it to my cart and had they responded to me in a timely manner they woudlve seen there was still stock when I logged the complaint . Also if there wasn't any stock then why did the discount simply change to 25% discount instead of stating that the product had run out of stock / sold out . Regardless of all of that I only got an email 4 days later after several emails . An email that addressed none of my concerns which simply seemed like a way to avoid responsibility. There were other concerns too and they were not addressed even after an email stating that those concerns were infact still not addressed . Till date I have not received a phone call even though they said they would phone me ! I've experienced this issue before with takealot which is why i walk on eggshells ( take screen shots and screen recordings) when ordering from takealot to avoid these issues but it seems even with proof it's of no help . Its false advertising to advertise a product at one price and as soon as customer add to their cart its another price. Terrible service!