Worst People to deal with

Logged a fault with [URL Removed] on 10 Feb 2016 about a item in my cart that is unable to check out(***)<br> 3 calls was made on this date from me to them trying to get some sort of answer about this issue<br> Call 1 I was assured that the problem should be resolved within 30 mins if i just tried again<br> 2nd call made gave me the reference number and also assured me that their turn around time is 12 hours and she would come back to me once the problem was resolved(still waiting for that call)(reefer to call recordings if you may) <br> Called on 11 Feb in the morning to check for any results and still no progress made.Lady assured me that the problem is going to get resolved by the end of the day where I had to give them a call once a gain because of their no care attitude and not getting back to their clients.The best was when i called the afternoon where a lady answered with the most disrespectful attitude you can imagine, she interrupted me the hole time and she did not care to what the problem was her only interest was to see how loud she can shout at me i ended the call after that, and according to her it is a second hand item that is no where stated on [URL Removed]<br>