AP
Ashton P

1 reviews | Active since Aug 2016

05 Aug 2016, 08:31

WORST ONLINE EXPERIENCE EVER !!! 2016 !!! REF:Order Number: ***

<p>THE WORST ONLINE EXPERIENCE OF MY LIFE, ORDER PLACED ON THE 1ST AUGUST 2016 , TODAY THE 5TH AUGUST AND STILL ON THE PHONE TRYING TO GET MY ORDER DELIVERED ??????????*********** PEOPLE .........BEEN SHOVED AROUND AND ALWAYS TOLD ITS ESCALATED TO GOD KNOWS WHO???? AND STILL NO RESOLUTION TO DATE ????????????????? I GOT TOLD THEY NED TO LOG A CALL WITH IT DEPARTMENT COS THE ORDER HAS AN ISSUE, THEN SUBSEQUENTLY TOLD THERE IS NO IT DEPARTMENT .... . I JUST HOPE BY SOME CHANCE THAT SOMEONE ACTUALLY READS THIS AT TAKE-A-#$@#%#$% .COM AND DOES SOMETHING ABOUT IT !!!!!.....JUST WONDERING IF MAYBE I SHOULD CHANGE THIS BIRTHDAY GIFT TO A CHRISTMAS GIFT INSTEAD SEEMS I MIGHT JUST GET DELIVERY BEFORE XMAS....BEST DELIVERY SERVICE IF YOU ORDER NOW AND ONLY REQUIRE PRODUCT IN 6 MONTHS TIME .LOL</p>

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Replies (2)
takealot.com
takealot.com's reply06 Aug 2016, 10:29
Official

Hello Ashton1024,

We are terribly sorry about the unpleasant experience you have had with the delay of your recent order.

Thank you for taking our complaints teams call and granting us the opportunity to rectify this oversight.

We have made arrangements for your parcel to be delivered to you and we will reach out to you shortly to confirm that everything is in order.

Regards
Takealot.com

AP
Ashton P's update13 Mar 2018, 15:38
Reviewer Update
Please confirm when this delivery will take place , but in actual FACT I requested for a cash refund only to be told that you cannot do this due to the fact that I used a coupon , which doesn't make any sense to me ????, the fact that I have told you guys previously that my old account is no longer valid as my login details consisted of my previous employment e-mail address which I have proof of and therefore had to create another profile with my new username.....Please confirm when this will be refunded , because currently you guys owe me R189.00 of which you "BLATANTLY" refused to return my money, you sold me a product and I returned it back