1 reviews | Active since Mar 2015
Worst Experience ever
<p>For my birthday I received a Takealot voucher, so off I went shopping. Purchased what I wanted, and the wait started. I have bought with Takealot previously, so was surprised to hear it would take 2weeks for delivery. They said it was that they had to order one item, I waited until today, I was so excited to open my package as I had been waiting for my birthday present all this time. I opened it.. and the order was completely wrong. The Ipad workbook I ordered (which was supposed to be black) was, in fact white, and it was dirty might I add, both the box and the product, filthy dirty. The screen protector I ordered was one that was supposed to be compatible with an Ipad 2, this one is only for an Ipad 4. I had to log a call, waste my airtime. They said I now will have to wait up to 8days for it to be rectified. I know it will be longer as the product (workbook) is sitting in Cape Town. So I have to wait a month to get my present thanks to Takealot. I will not be using them ever again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>
Hello Anndelgado,
It is with regret that we learn of the disappointment you have experienced with your most recent order.
Our team tried calling you today, however was unable to. We have reached out to you via email and will be in touch tomorrow to further assist.
Thank you for reaching out to us, we hope to resolve this in an amicable and efficient manner for you.
Regards
Takealot.com
Best regards,
Hello Anndelgado,
It is with regret that we learn of the disappointment you have experienced with your most recent order.
Our team tried calling you today, however was unable to. We have reached out to you via email and will be in touch tomorrow to further assist.
Thank you for reaching out to us, we hope to resolve this in an amicable and efficient manner for you.
Regards
Takealot.com
Best regards,
This is still not resolved!!!!! What on earth is going on with you guys!!!
This is still not resolved!!!!! What on earth is going on with you guys!!!
