Worst experience ever!!!

This is the first and last time that I use this company. Worst experience ever.

We ordered the new Apple TV 4k 64gb on the 11th of December 2017. We received the conformation email and SMS saying that we will recieve the Apple TV we ordered.

On the 19th Of December 2017 the Apple TV arrived only to be the wrong one. Immidiately we phoned them to exchange the Apple TV for the right one that we ordered. Today on the 21st of Decemember they were suppose to exchange for the right one no later than 12h00 according to their SMS. 14h00 I phoned them to hear where they were but apparently there was a problem with the deliveries etc. All good and well but the next part made me explode!!!

They said they will be picking up the wrong Apple TV on the 22nd of December they delivered and credit our account because the supplier is out of stock all of a sudden. When we ordered the Apple TV there was stock and now all of a sudden there is no more stock but one was supposed to be reserved for us like confirmed via email and SMS.

THE WORST OF ALL IS, is they are going to credit our account with R3199 only for us to order it again from them at the price of R3499.

This is ubsertand! We want the Apple TV 4k 64gb for the price we ordered it for because when we ordered it there was stock and they just delivered the wrong one to us.

If this is how they do business I will never do business with them again and make sure everyone finds out what a **** this company is!