worst delivery sevice

<p>I placed an order on the 30 September 2016 and selected same day delivery.. Received a call from an agent very briefly after placing my order who was very polite stating that my order will be delivered by 17:00 of which I took the time to stay at home all day to wait for my what was supposed to be a same day delivery, also I recieved two text messages stating that my order was on its way to be dilivered via Kenilworth of which I live 15 minuted away from Kenilworth!! Yet, no order I sent numerous messages and made numerous phone calls in which no response was revieved other than we have escalated this matter and will get back to you withing 2-12 days... So much for ****** customer service!! This is unacceptable and pathetic I am now taking more time to stay out of work to revieve this order and TAKEALOT and MR D again choose to ignore me... Why offer same day delivery if you fail to deliver, I am utterly disgusted in this pathetic service, your customer service advisors are *********** *****!!! Where is the girl who so promptly called me yesterday? Where is the person who said to me it will be sorted??? It is not sorted!!!! </p>