Worst Delivery Experience In my Life

I have had it. And I don't usually complain about delivery services but Takealot takes the cake in consistently providing a bad experience.

How many times have I paid for express delivery, only for the people to call me and ask me where I am- I then have to take time out of my day, get up from my desk and walk DOWN the road searching for the drivers because they can't find me. Yet I am paying for door-to-door delivery. But each and every single time I have had to walk out of my DOOR , and to God knows where else to go and find the drivers because they are simply too damn lazy to look up or ask around for the address. Why am I choosing door-to-door and PAYING for it then?

Today, I was expecting a package to be delivered, which I actually needed to be delivered today for work purposes- so in anticipation of waiting for the call so I can go hike again to find the driver because they're downright lazy to find the place, I check the app to see that I was not 'available' at the time the package was delivered. No text, no call nothing. Now I had to reschedule it. This order I placed on Friday, and I would not be surprised if it EVENTUALLY gets delivered this coming Friday. This driver was probably bothered by the weather and in turn did not bother to pick up his damn phone to make a call to find out where I am waiting for them THIS time. Absolutely pathetic and at this point should not be disappointing, but the service is getting progressively worse so just a warning to people considering ordering and making use of this so-called service.

The more I order from takealot, the poorer the experience becomes. This will be my last order with Takealot as I consider alternatives. In fact, Takealot is the ONLY delivery company where I had to leave my property to go and search for their lazy drivers, who by the way have had an attitude when I expressed dissatisfaction at having to go search for them when I paid for them to deliver my stuff at my DOOR.

This is the last time I am using this service. You will pay to go search for them. Never again.