Worst Customer Service experience ever

Takealot Request MRRN-85WVE-WZOG 2 Plate Stainless Steel Gas Stove with Hose and Regulator I bought a gas stove in December which came with 6 months guarentee. The stove started giving me problems in March, I submitted a return the beginning of April. The product was collected but I all I got was an update on the app which indicated that a replacement or refund was rejected. No further communication on why it was rejected. When it was returned to me, the stove was seriously damaged-Worse than the state it left in, it didn’t have any legs and one plate was totally dead. I send an email with no response from the company. I lodged another return, this time I just got an email that my return was rejected- no explanation. It was retuned to me again. I had to send it back after I called your customer service number. From there on I just received very sarcastic apology emails with no explanations why my returns were rejected. The courier called regarding the stove, I told him to return it where he found it. I don’t want it. You can have it. You destroyed that stove , didn’t even have the decency to fix it if you felt that you can’t replace it.