Worst customer service.

I ordered goods on the 24th of November 2017, and the delivery was scheduled for Monday, 04/12/2017. On Monday I got a message to say that the delivery was delayed, I phoned TAKEALOT.com and the confirmed that it would 100% be delivered on Tuesday, 05/12/2017, then on Wednesday and now on Thursday 07/12/2017.

I have spoke to 5 consultants since Monday, and the excuses range anything from, Stock is not at the right branch, delivery should have been scheduled before 8am and the best "we are just call centre agents and we can only give you the information that is available.

I have also asked three consultants for the manager to call me back, and I am still waiting on those calls.

This is a copy of the tracking report: Latest update:

6 Dec 2017 08h36 - Incorrect scheduling. Parcel not yet received. Delivery will be rescheduled. (Stellenbosch Central, Stellenbosch) 07h50 - Out for delivery. (Stellenbosch)

5 DEC 2017 15h16 - Delivery rescheduled for 6 December 2017 between 08h00 and 08h00 14h37 - Delivery rescheduled for 6 December 2017 between 08h00 and 17h00

4 DEC 2017 1**** - Delivery rescheduled for 4 December 2017 between 08h00 and 16h47 15h21 - Delivery rescheduled for 5 December 2017 between 08h00 and 17h00 15h21 - Courier delay, we'll reschedule delivery. (Stellenbosch Central, Stellenbosch)

1 DEC 2017 19h37 - Delivery scheduled for 4 December 2017 between 08h00 and 17h00 19h37 - Parcel arrived at courier facility. (Stellenbosch) 17h04 - Parcel shipped from Takealot warehouse and is in transit to courier facility. (Milnerton)