1 reviews | Active since Dec 2016
Worst Call Centre Attitude and Delayed Delivery!
<p>I've placed an order on Monday, 28th November 2016, with my delivery date being Friday, 2nd December 2016. It is Tuesday, 6th December 2016 today, and still no delivery. (Dog food and ceiling fans).</p> <p>Yesterday, we called the call centre, and the lady advised that the parcel will arrive today. Still no parcel. I called to follow-up today, and spoke to the worst call centre agent with the name Raiz that basically just told me I'm climbing down his thraught and I may call Skynet myself, there is nothing he can do for me and that I am blaming him., where in fact I just requsted for Takealot to follow up instead of suggesting the customer do so. Riaz gave me a call back,(suprised that they have my number now, but could not inform me of teh delay) with no change in attitude at all. I am so shocked and will most probably never use Takealot again. My building project cant continue and I need to buy dog food again before my dogs starve. Absolutely disgussed. Hope they teach their agents some customer service and manners.</p>
