Worst after service

I have ordered 10 stopwatches from takealot, since the 14/02/20 I am trying to return it. I cant change the quantity on the return. Got told once the first one was received by warehouse I can log return on second on, so I waited it out. On the 22/2 I logged return again. Again cant change the quantity. I left a comment to say there are 9 left. I send numerous emails with none to very delayed response. Eventually got an email back, comment deleted and quantity changed to 6???? What happend to the 9? Again a phone call to Siza at takealot yesterday with a confirmation email stating they will pick up 9. Just to have them pick up only 6 today and refusing to take rest. I agin phoned them, promising feedback. NOTHING!!! Just to get email from Trisha today stating there are only 6 stopwatches in some RRN number. According to my order (one order number ***2) I have ordered 10. This is becoming rather annoying, everyone escalating it to another department. Still sitting with 3 stopwatches probably taking another 3 weeks to return one by one (probably going to tell me my 30 day window is over) with still no answers. So frustrated. Takealot after service is the worst!