Worse experience ever

Geez, where to begin. Had issues with a TV I purchased from Takealot.com. It was an awesome Hisense TV, however within the year of purchase it began to have audio issues. I lived with it for a few months until the day the TV emitted no sound. I contacted Takealot.com as it was eligible for return. The first time, They picked up and had it sent to supplier for repairs. They replaced the main board and returned to me. However the issue with sound persisted. I contacted Takealot.com and they asked me to log another return, which I did. The TV was picked up and sent to the supplier, according to the no defect was found. The TV was returned, I was unhappy with the terse response from takealot.com regarding the issue. Upon inspection, I found the Digital optical cable input damaged. The cable would not hold. I abandoned installation and logged a return with pictures. That's the third time and each time the TV came back in worse condition. The TV was picked up and I received no feedback from takealot.com for weeks regarding the TV. I contacted them and I was informed that they will inform me once they have feedback. Today the TV was delivered with no further information from TAKEALOT and the TV has labels that it cannot be repaired.

This is despicable from Takealot.com. I have a defective product with I paid alot of money for which cannot be used. I have never in all my time shopping with takealot.com, had such terrible service. All I want is for them to take the TV which is barely over a year old, and either replace it or credit me.