Worse Customer Services Ever

On the 26th of March, I received the wrong item from Takealot. I logged a return immediately, and the item was collected the very next day, on the 27th. It is now the 9th of April, and I still haven’t received my refund.

What’s worse is every time I try to follow up, I’m told the information I’m giving is “incorrect.” I honestly don’t know what kind of joke this is—whether it’s incompetence or a deliberate attempt to delay refunding me—but I’m tired of being sent in circles.

Takealot, this is completely unacceptable. Stop wasting my time and return my money.