1 reviews | Active since Nov 2020
Worse customer service to deal with!
TAKEALOT!!!!!!!!
How more difficult must processing a faulty return get before your team actually ****** puts in effort to help???
The 12th October i log a faulty return.
- your team schedule a pick up, and in the log before they picked up, i noted i do not have the box as i threw it away. We don’t clutter and store empty boxes. I DONT OWN A WAREHOUSE! - They collect, but tell me i need original box. HERE I STARTED GETTING AGITATED cause this was specified. - They come back the next day, and i neatly packed all the things in a bag with some accessories; the remote, hdmi, and adapter.
The 28th came, i check online, a missing item...... NOBODY ****** CALLS AND SAYS, “Hi Sir, we miss an item!” I had to smell and wait minutes on a call to reach them, for clarity.” Here i explained that i threw this “TV stand” away cause i mounted the TV. If I don’t need something, i dispose of it! Again, I DO NOT PILE UP UNNECESSARY CLUTTER!! WHY ARENT YOU QUESTIONING ME ABOUT THE MISSING RCA VIDEO/ AUDIO CABLE? That i did not add to the bag either!!!!!!!!!!!!!!!!!
I bought 3 of theses exact same items, and got rid of the things i do not need!!!
Trying to reason with these people that if they can just fix my TV, return it, i will be grateful! NO! A small item like the stand is stopping them from fixing a TV that makes a scratching noises and continuously shoots off!!!
How the hell is a stand going to solve this problem????? I then asked would it not be possible to just replace the TV and keep the stands that come with this!!!
NO!!!! Everybody is saying NO!!!!!!!
I have bought in the same year a variety of electronic equipment for my business! Which cost me more than 50k in total!! And one ****** stand for a tv is holding up a fixing of the TV!!!
I need the TV back in working condition! Keep the stand! Just return the exact same things i gave you with a working TV!!!!!!!
After this, NEVER WILL I BUY AN ELECTRONIC DEVICE FROM YOUR ONLINE STORE!! YOUR CUSTOMER SERVICE IS ****, no reason, no effort to help, JUST ALWAYS A NO!
