Wont refund faulty phone -

Takealot, what poor service. You buy a product expecting it to work, and when it does not they wont give you a refund. Biast, unhelpful assistance from staff in cape town - Jesse Boer and Lana - shocking! DONT BUY ELECTRONIC ITEMS FROM TAKEALOT!!!!!

My phone, 3 months old from Takealot - randomly started rebooting. 2 weeks ago, it just would not come on. I tried difference plug points, 3 different charges. Nothing. Since I cannot work without my phone I had to rush out and get a new unwanted phone. Takelot takes the return, now their Wharehouse says it comes on - there is nothing wrong with it. Refund denied. Managers in Cape Town branch - Jesse Boer and Lana (Would not give me her surnam as its apparently against company policy - what BS) had zero sympathy. Basically would not assist in any way. How can they do this and get away with this???? Is this how their company operates???? SHOCKING