SS
Stacy S

1 reviews | Active since Feb 2015

17 Jun 2015, 10:16

With Takealot the customer truly is king!

I recently placed an order on [URL Removed] & I was given an insanely long delivery period of just over a month. I went onto post here on the site to say that it was a little crazy that the delivery time would be that long. Well - I was treated like royalty! I had two people contact me from Takealot to explain that the delivery time was long due to the item being shipped from overseas and they guaranteed they would get it to me ASAP. My item was delivered in just over a week!! :) I was blown away by how seriously they took my complaint & super impressed with how quickly the item was shipped. <br> <br> Well done Takealot! :)

0
Replies (1)
takealot.com
takealot.com's reply17 Jun 2015, 11:06
Official
Hello stacyann,

Thank you for the wonderful update and for allowing us to look into this matter in the first place. It's great to hear about the early delivery and the awesome assistance you received from our customer service team. This is the kind of experience we try to give all our customers with every purchase they make. It's unfortunately not always possible to deliver sooner than expected, but rest assured we'll always try!

Thanks again for taking the time to feedback to us!

Much appreciated,
takealot.com