AB
Alex B

1 reviews | Active since Apr 2015

01 Mar 2016, 10:47

Why use UTi when they dont deliver on time?

This is the second time now that UTi is not delivering when they should. Waited the whole day yesterday for my order as the text notification indicated it will be delivered that day. now they phone? and no one is home.<br> <br> This, amongst major stuff ups with deliveries and poor communication since December, is getting ridiculous.

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Replies (1)
takealot.com
takealot.com's reply01 Mar 2016, 19:52
Official
Hello Alex_B81,

We sincerely apologise for missing the delivery date of your order. Thank you for allowing us the time to investigate this matter and to rectify where we have gone wrong.

We are pleased that we were able to make arrangement with you to deliver your parcel to you today. We have address this matter with the parties responsible to be dealt with internally. Thank you for raising your concerns with us.

Regards
Takealot.com