JW
Jeanett W

1 reviews | Active since Jan 2011

19 Feb 2016, 09:19

WHY STATE THERE'S STOCK IF U DONT HAVE STOCK

MONDAY NIGHT I PURCHASED A Black Frost TPU Gel Cover Case for Sony Xperia Z5 AND Sony Xperia Z5 Tempered Glass Screen Protector IT IMMEDIATELY TOLD ME DELIVERY THURSDAY 18TH FEB, TODAY IS FRIDAY 19TH AND THERES NO TRACE OF THESE ITEMS. THIS WAS FOR A GIFT!!! WHEN I CALLED THIS MORNING, I WAS TOLD THAT THERE WERE NO STOCK OF THE COVER!!! IF IT HAD SHOWN THIS WHEN I ORDERED IT, I WOULD NOT HAVE BOUGHT THE ITEM BUT WOULD HAVE BOUGHT IT AT A LOCAL SHOP!!! DONT LIE ON ITEMS IN STOCK AND CAUSE THIS EMBARRISMANT!!! I AM FUMING CAUSE YOU HAVE LET ME DOWN ON A VERY SPECIAL OCCASSION AND THE BEST PART IS, AFTER VARIOUS OF EMAILS SENT - NOBODY - NOBODY CAN TELL ME WHEN I WOULD GET THIS ORDER!!! ABSOLUTELY PATHETIC!!! WHO CAN TELL ME WHATS GOING ON???? ***

0
Replies (1)
takealot.com
takealot.com's reply19 Feb 2016, 13:45
Official
Hello Jeanett,

We are truly sorry for this experience and thank you for giving us the opportunity to get it resolved.

Our complaints team are hard at work to ensure that your parcel is delivered as soon as possible and as promised, will be in touch with you a bit later to confirm.

Regards
Takealot.com