1 reviews | Active since Nov 2013
WHY PREORDER?? #UNCHARTED4
<p> After having nothing but good reviews about #TAKEALOT.com I was very disappointed with the service delivery on preorders. I preordered #Uncharted4 on the 28th April (Order No:<a style="outline: 0px; font-stretch: inherit; font-size: 13px; line-height: 13px; font-family: Arial, Helvetica, 'Nimbus Sans L', sans-serif; vertical-align: baseline; color: #0b79bf; text-decoration: underline; white-space: nowrap; background-color: #ffffff;" href="https://secure.takealot.com/account/view_order?id=***">***</a><span style="font-family: 'Avenir W01';">) and noticed the deilvery date was 17 May (but the release date is 10 May). </span></p> <p> </p> <p><span style="font-family: 'Avenir W01';">I called to enquire about the obvious mistake and was told the promised date is 10 May but they cannot explain why the system displays 17 May. Doubt got the better of me and I called yesterday to confirm the delivery of one of the biggest titles on playstation and was told now that I would recieve it next Tuesday/Wednesday. </span></p> <p> </p> <p><span style="font-family: 'Avenir W01';">I cancelled my order ofcourse and will most definitely be supporting BT Games from now on as there is no price difference between pre-order and sale (which I could order now on Takealot's website and recieve it in 2 days!!!?!?!?). Not to mention I lost R100 having to purchase it elsewhere not preordered.</span></p> <p>I hope refunding my cash and eBucks goes smoother!!</p>
Hello JC29,
We sincerely apologise for the mishap that occurred, causing a delay in the delivery of your pre-order.
Thank you for taking our complaints teams call today and allowing us to clarify the details regarding this mishap with you.
Your request has been actioned and your feedback has been noted for review.
Regards
Takealot.com
Best regards,
Hello JC29,
We sincerely apologise for the mishap that occurred, causing a delay in the delivery of your pre-order.
Thank you for taking our complaints teams call today and allowing us to clarify the details regarding this mishap with you.
Your request has been actioned and your feedback has been noted for review.
Regards
Takealot.com
Best regards,
