JS
John S
1 reviews | Active since May 2010
25 Feb 2016, 07:35
Why do you not honour your own policies
I have written to Takealot every week for 4 weeks now with regards to my daughters hoverboard that broke after 2 months. They have taken it 3 weeks back and now they just ignore me, they ignore my emails they refuse to answer my mails ot give my money back or give the hoverboard back. This is theft!!!
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takealot.com's replyOfficial
25 Feb 2016, 17:05Hello John King,
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
Our team is working on getting this resolved for you as a matter of priority and will be in touch regarding when delivery of your replacement can be expected.
Regards
Takealot.com
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
Our team is working on getting this resolved for you as a matter of priority and will be in touch regarding when delivery of your replacement can be expected.
Regards
Takealot.com
takealot.com's reply25 Feb 2016, 17:05
Official
Hello John King,
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
Our team is working on getting this resolved for you as a matter of priority and will be in touch regarding when delivery of your replacement can be expected.
Regards
Takealot.com
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
Our team is working on getting this resolved for you as a matter of priority and will be in touch regarding when delivery of your replacement can be expected.
Regards
Takealot.com