1 reviews | Active since Dec 2015
WHY DO TAKEALOT NOT HONOUR MANF WARRANTY
IN SEPTEMBER 2014 I PURCHASED A BELKIN N600 ROUTER FROM TAKEALOT.<br> IN NOVEMBER 2015 IT STARTED CAUSING PROBLEMS ON MY ADSL LINE.<br> I CONTACTED BELKIN'S HELPLINE WHO DID TESTS WITH ME AND FIRMWARE UPGRADE BUT TO NO AVAIL. I WAS THEN GIVEN A CASE NO AND TOLD TO CONTACT THE SUPPLIER FOR A REPLACEMENT<br> AS THE UNIT CARRIED A 2 YEAR WARRANTY.<br> AFTER CONTACTING TAKEALOT I RECEIVED THE FOLLOWING RESPONSE<br> <br> Nomthandaza Langa [URL Removed] <br> Dec 14, 19:18 <br> Hi Arthur<br> I hope this mail finds you well.<br> We have received feedback from our returns department regarding the Belkin Networking N600 Wireless ADSL Router - Black and they have advised that the warranty on this item has expired and therefore we will not be able to repair or replace it for you.<br> Apologies for any inconvenience caused.<br> Kind Regards<br> Nomthandaza Langa<br> [Email Removed]<br> ***<br> <br> Regards,<br> Nomthandaza Langa<br> <br>
We apologise for the concern caused by the decline of your return request. We've instructed our complaints team to liaise with our returns department to gather more insight into this product's warranty and the outcome of your request. Our team will be in touch with you as soon as they've gone over the details to further assist with this matter.
Sincerely,
takealot.com
We apologise for the concern caused by the decline of your return request. We've instructed our complaints team to liaise with our returns department to gather more insight into this product's warranty and the outcome of your request. Our team will be in touch with you as soon as they've gone over the details to further assist with this matter.
Sincerely,
takealot.com