Whose worse, FNB or their contracted delivery service, TAKEALOT .

Apparantly, Takealot is delivering credit cards for First National Bank. After several days of negotiation regarding the delivery of my ****** credit card, it was agreed over and over that the deliverer would call one hour prior to arriving at my gate, since I live in a gated community and am not home most of the time. You got it. The bright delivery person phones me from the gate, clearly reading "Must call person one hour before arrival". Dumb and dumber - unfortunately, the delivery person was beyond his scope of practice. Shame on FNB and double shame on Takealot. ****py service, idiots as employees, and predictably no understanding of the problem. Welcome to South Africa.