ST
Sunita T

1 reviews | Active since Nov 2015

18 Nov 2015, 14:25

Where is my order? Beyond frustrated and afraid!

I feel I'm bombarding you with messages from everywhere, but I can't seem to get an answer out of the (NUMEROUS) people that I have spoken to! I am waiting for my order for almost 2 weeks now that cost me almost R6000.00! And NO one can tell me where it is- they are waiting for feedback from the courier,and keep saying

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Replies (1)
takealot.com
takealot.com's reply18 Nov 2015, 15:15
Official
Hello SG Theron,

Getting an update on or assistance with any query you may have should not be this difficult, especially when it's about a late delivery. We understand the concern this must have caused and would like to apologise for the unfortunate situation. As discussed with our complaints team we are liaising with the relevant courier to get this situation cleared up. We'll do everything we can to get your order delivered to you ASAP and will be in touch with you again as soon as we've received the necessary feedback to do so.

Sincerely,
takealot.com