Where is my order

Order # ***0

This order was placed and paid for and we were advised it would be delivered on 21/05. On the 20/05 we received a message saying the order had been delayed. On 21/05 we received a call from an agent who said the parcel was going to be delivered on the 21/05. Nothing was delivered. At 5:00am on the 22/05 we received an SMS saying that the order would be delivered between 8:00 and 17:00. No delivery was made. The only update when trying to track this order is that a new delivery date will be scheduled. As I am not able to call takealot I haven’t 2 email enquiries one on the 20/05 (I received a response saying they would find out what the delay is. No response was ever received) and on the 25/05 - once again no response has been received from Takealot.