1 reviews | Active since May 2015
Where is my order?
I am extremely annoyed with the takealot services. I placed and order last week Sunday,I was promised my package last week Wednesday, takealot said i should expect it on Thursday but to my knowledge i was told that the package was with the delivery person on Wednesday, i called in and he said he will see what he can do. Then comes Friday (The day before my birthday) and i expected my package then, but still nothing, now i get and email saying that it should come through today? just like it did all those previous days? I mean come on now, seriously, i never have this issue with take a lot before until now, and i have yet to have had any issues with other service providers. I call to inquire about my order and the delivery person claims that he came to my work today but i was not here? Yet i have been in the office the entire time, at my desk. I was not contacted that at all. NOW THEY WILL ONLY COME TOMORROW? <br>
We're sorry that we missed delivery as promised and for the annoyance this has caused you. Shopping with us should be a pleasant experience and we apologise that this hasn't been the case for you. Our complaints team will be in touch with you shortly to confirm your order and delivery details so that they can address it with the relevant courier. We'll do our best to have your order delivered to you ASAP. Our team will also investigate what has caused the hold up with this delivery and will feedback to you once they've gathered the relevant details.
Sincerely,
takealot.com
We're sorry that we missed delivery as promised and for the annoyance this has caused you. Shopping with us should be a pleasant experience and we apologise that this hasn't been the case for you. Our complaints team will be in touch with you shortly to confirm your order and delivery details so that they can address it with the relevant courier. We'll do our best to have your order delivered to you ASAP. Our team will also investigate what has caused the hold up with this delivery and will feedback to you once they've gathered the relevant details.
Sincerely,
takealot.com
