WHEN TECHNICIANS CAN'T TECH

For a company that manages its business through the very convenience of technology, they seem to miss the plot completely!!! In my residential complex many people order goods through Takealot.com. I have on many occasions found a Takealot.com. delivery person wondering around the entrance of the complex, totatlly usure why they could not reach the person the delivery is for. Our intercom is "an electronic system connected to the residents mobile phones" All they need to do is ring the unit number! I gave specific instructions via Takealot agents that the person delivering my order should ring the superintendents number (which I provided on more than one occasion) since I, being without a mobile phone, which is the purpose for my order in the first place, am not connected to the intercom! SIMPLE RIGHT! So the delivery person arrives here and calls my mobile phone number - the one that is not available which is the reason why I ordered a mobile phone through Takelot.com in the first place. THEY SIMPLY DO NOT COMMUNICATE WITH THE VERY DRIVERS THEY HIRE TO DELIVER GOODS! Everybody loses!! - Who knew that in 2022 technology based companies would be so technologically inept!