DD
Duncan D
1 reviews | Active since Apr 2009
10 Nov 2015, 10:36
When placing orders, was in stock
When placing the order, the one product (dashcam) was in stock, the other (Xbox game) was to be placed with supplier. Now they state both products are out of stock. I understand with the game, as they have to place the order with the supplier (although why have on your catalog when you cannot guarantee the delivery!!!) The dashcam excuse is that many people must have ordered the same time as i did. FALSE, as a few days later I went online and there was still \in stock". The truth be told"
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takealot.com's replyOfficial
10 Nov 2015, 13:31Hello duncansd,
Thank you for taking our complaints team's call earlier to address this matter. As discussed we're liaising with our marketplace team to confirm when soonest the product seller will be able to supply us with the Procam HD car DVR Dashcam. They're also checking with our retail team on possible alternatives and will be in touch with you again as soon as they've received feedback.
We'd really like to make up for the unpleasant experience and we'll do our best to get this matter sorted out as quickly as possible.
Sincerely,
takealot.com
Thank you for taking our complaints team's call earlier to address this matter. As discussed we're liaising with our marketplace team to confirm when soonest the product seller will be able to supply us with the Procam HD car DVR Dashcam. They're also checking with our retail team on possible alternatives and will be in touch with you again as soon as they've received feedback.
We'd really like to make up for the unpleasant experience and we'll do our best to get this matter sorted out as quickly as possible.
Sincerely,
takealot.com
takealot.com's reply10 Nov 2015, 13:31
Official
Hello duncansd,
Thank you for taking our complaints team's call earlier to address this matter. As discussed we're liaising with our marketplace team to confirm when soonest the product seller will be able to supply us with the Procam HD car DVR Dashcam. They're also checking with our retail team on possible alternatives and will be in touch with you again as soon as they've received feedback.
We'd really like to make up for the unpleasant experience and we'll do our best to get this matter sorted out as quickly as possible.
Sincerely,
takealot.com
Thank you for taking our complaints team's call earlier to address this matter. As discussed we're liaising with our marketplace team to confirm when soonest the product seller will be able to supply us with the Procam HD car DVR Dashcam. They're also checking with our retail team on possible alternatives and will be in touch with you again as soon as they've received feedback.
We'd really like to make up for the unpleasant experience and we'll do our best to get this matter sorted out as quickly as possible.
Sincerely,
takealot.com