1 reviews | Active since Nov 2014
When it comes to assistance avoid these people.
Ordered, paid extra for same day delivery only to receive the wrong product. Within 10 minutes I went online to do log a return. My mistake was to think that by paying extra they would consider there is a reason why extra was paid. Nonetheless, tried calling them twice which in both instances I got cut off while holding on, their email address is fine until you realize it is is not (that is, them sending a no reply informing the email will no longer be used for such as enquiries. Their chatbot is horrible, it only points to policies. I can understand if I made a mistake by purchasing the wrong product or if I changed my mind by I did not, so they collected the product, eventually, and now it is quite literally a situation where you paid having no idea what to expect. Honest review, hope it can benefit people.
