1 reviews | Active since Feb 2017
What the hell Takealot??
<p>So I'm a Takealot veteran and usually their service is good but this time it has been a complete nightmare. Firstly, I specified more than once that I had to have my order by the estimated date that they had given and I was assured that I would.</p> <p> </p> <p>The day came and no notifications from them at all. I track my order and see that it is scheduled for deliery so I think that maybe they're running a bit behind of the notifications. Eventually I contact them and am assured that I will have my order on the day I needed it but when I contact our building's receiving office I am told that Takealot have already delivered today with nothing for me. When I ask Takealot's customer service what has happened I am provided with an almost robotic answer to say that the delivery is rescheduled for the next day.</p> <p> </p> <p>I feel extremely ignored and frustrated that my queries where blatantly ignored and I think I'll switch back to Amazon if this is the way Takealot choose to treat their customers. I also find it extremely frustrating that they seem to have no phone number for their customer service, it's a ***ardly way to handle customers. This has really been a complete and utter mess and it could have been so easily avoided had they just listened and not fed me false promises and lies.</p>
