1 reviews | Active since Dec 2015
What teh HELL is going on with [URL Removed]
What the hell is going on at [URL Removed] Third month in a row i'm having issues with them. I've never had any issues with them, and i've been a customer for about 2 years. First month was a CPU fan that according to the site was supposed to fit on the CPU, It didn't, hat to send it back. Second month kept my order back because they had items out of stock on my order, and instead of phoning me to tell me the stuff is out of stock, i have to wait 2 weeks enquire and find cancel 1 item so i can get the rest of my stuff. Third month i place order, go and deposit mony at an ABSA bank so there is no issues, and the day after they were supossed to deliver i log in to find my order had been cancelled. Now i have to scan in the proof of payment, never had to before, and send it to them so they can resolve they problem. So i ask again what the hell is going o there?
We're sorry to hear of the troubles you've experienced with your recent orders and appreciate that you took our complaints team's call to assist with this matter. Our system did not pick up your payment as the exact amount was not deposited. Thank you for sending through your proof of payment so that we could get your order reinstated. Your payment has been authorised and your parcel has been handed over to the relevant courier team. You should receive a shipping notification shortly and our complaints team will keep an eye on this order to make sure delivery takes place without a hitch.
Kind Regards,
takealot.com
We're sorry to hear of the troubles you've experienced with your recent orders and appreciate that you took our complaints team's call to assist with this matter. Our system did not pick up your payment as the exact amount was not deposited. Thank you for sending through your proof of payment so that we could get your order reinstated. Your payment has been authorised and your parcel has been handed over to the relevant courier team. You should receive a shipping notification shortly and our complaints team will keep an eye on this order to make sure delivery takes place without a hitch.
Kind Regards,
takealot.com