1 reviews | Active since Apr 2011
What's up with your deliveries?
<p>I have been a loyal client for since 2010 and have a spend history of R14 500. In the last week I have made 3 purchases and and on three occasions your delivery date has been missed. You really need to up your game as you were the goto people and always delivered on time which was one of your strongest assets.</p> <p> </p> <p>I am truly considering my options as dealing with your company has now really been seriously compromised as you cannot be trusted to deliver on time. I concede that you use Mr. Delivery but perhaps they need a reminder that it is you that is getting the bad reputation because of them.</p> <p> </p> <p>I see by the list on Helopeter that this problem is definately on the rise. A colleague of mine has had exactly the same problem this week so go figure.</p> <p> </p> <p>I trust you will steady the ship and get things back on track.</p> <p> </p> <p>Yours Sincerely</p> <p>Still awaiting two parcels as you missed the delivery date again.....</p>
Hello PTCruiser,
We are terribly sorry that your recent deliveries have not been actioned according to their scheduled delivery dates.
Thank you for granting us the opportunity to clarify a few details with our teams before reaching out to you with the additional information we have gathered.
Your concerns have been noted and your orders have been acted on and we will provide you with feedback as soon as we receive a response from the relevant department.
Regards
Takealot.com
Hello PTCruiser,
We are terribly sorry that your recent deliveries have not been actioned according to their scheduled delivery dates.
Thank you for granting us the opportunity to clarify a few details with our teams before reaching out to you with the additional information we have gathered.
Your concerns have been noted and your orders have been acted on and we will provide you with feedback as soon as we receive a response from the relevant department.
Regards
Takealot.com
