AT
Andre T

1 reviews | Active since Jun 2016

24 Jun 2016, 06:10

What is going on with TAKEALOT !!!???

<p>I am very dissapointed with Takealot, i am a regular online shopper and recently they keep on advertising products that they dont have and will only let you know 3 days later after payment...hey we're teribly sorry but we dont have that product anymore and we cancelled your order.... And now it will take days before i get my money back.. i know this because I and 3 of my friends have been throug this a few times, i am fed up with TAKEALOT being so unproffessional and then blaming other people for their poor performance and their admin staff... I mean come on... Why will you advertise products when you haven't had them for many months... Takealot this is poor and i will after i eventually received my money back close my account.... Thanks for nothing</p>

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Replies (1)
takealot.com
takealot.com's reply26 Jun 2016, 07:54
Official

Hello Coolsky,

We are truly sorry for any inconvenience caused by us not being able to fulfill your order.

Thank you for taking our complaints teams call and giving us the opportunity to resolve the matter amicably for you.

We look forward to turning this around and ensuring a better experience in future.

Regards
Takealot.com