What has happened to TakeAlot

I recently placed a order with TakeAlot which included a bundled item. A phone and it screen protector. One day later TakeAlot cancelled the phone due to not being able to source stock, but did not cancel the accessory order that came with the phone.

Now I have no problem if you cancel due to stock issues, as It seems TakeAlot does not go the extra mile like in the past to source items for their customers. But why not cancel the whole order. What am I to do with the screen protector without a phone???.

Trying to contact them does not help. Services has gone down the drain as they have increased in size. I am suppose to log a return on a item I have yet to receive. This item that has supposedly been handed over to a courier, but the ETA is still September.

Over the years I have myself spent close to R100k at TakeAlot. And that will unfortunately stop for my whole household and extended circle that I will tell of my experience.

My experience with dealing with TakeAlot has gone from the Best service out there to the absolutely worse service you can receive. They will just ignore your issues.

For now I will avoid buying big sticker items from them.