BM
Brenda M
1 reviews | Active since Apr 2012
24 Jun 2015, 08:40
What happened to customer service?
I placed an order for an I-Phone tempered glass screen protector and a Samsung printer, which was advertised as a daily deal and showed \stock available"on 15 June 2015. On 18 June I received the tempered glass protector"
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takealot.com's replyOfficial
24 Jun 2015, 09:11Hello bdmuller,
We're sorry that this matter still hasn't been resolved after you've made several enquiries to do so. This isn't how this is supposed to work and we've instructed our complaints team to assist in getting this sorted out soonest. We'll do our best to get your printer delivered to you as quickly as possible and will also address the manner in which this enquiry was dealt with with the relevant departments.
Our complaints team will need a bit of time to make the necessary arrangements and will be in touch with you once they've done so.
Kind Regards,
takealot.com
We're sorry that this matter still hasn't been resolved after you've made several enquiries to do so. This isn't how this is supposed to work and we've instructed our complaints team to assist in getting this sorted out soonest. We'll do our best to get your printer delivered to you as quickly as possible and will also address the manner in which this enquiry was dealt with with the relevant departments.
Our complaints team will need a bit of time to make the necessary arrangements and will be in touch with you once they've done so.
Kind Regards,
takealot.com
takealot.com's reply24 Jun 2015, 09:11
Official
Hello bdmuller,
We're sorry that this matter still hasn't been resolved after you've made several enquiries to do so. This isn't how this is supposed to work and we've instructed our complaints team to assist in getting this sorted out soonest. We'll do our best to get your printer delivered to you as quickly as possible and will also address the manner in which this enquiry was dealt with with the relevant departments.
Our complaints team will need a bit of time to make the necessary arrangements and will be in touch with you once they've done so.
Kind Regards,
takealot.com
We're sorry that this matter still hasn't been resolved after you've made several enquiries to do so. This isn't how this is supposed to work and we've instructed our complaints team to assist in getting this sorted out soonest. We'll do our best to get your printer delivered to you as quickly as possible and will also address the manner in which this enquiry was dealt with with the relevant departments.
Our complaints team will need a bit of time to make the necessary arrangements and will be in touch with you once they've done so.
Kind Regards,
takealot.com