1 reviews | Active since Dec 2010

18 Jun 2016, 07:57

What goes up must come down!

<p>Purchased a Salton SBBW2 baby bottle warmer from Takealot. The unit leaks. Sadly I changed the plug since the earth knob was about to break (within 6 months). It then leaked, I returned it but Takealot (or Salton) refuse to fix or replace it. This is after I have purchased 10's of thousands of rands of items from their store.</p> <p>What have I learned:</p> <p>1. Salton products don't last 6 months (plug or warmer unit)</p> <p>2. Takealot refuse to return a unit since it has a new (better quality Clipsal snapper) plug on!</p> <p>3. You ... should never buy Salton products (especially if a baby is involved)!</p> <p>4. Takealot service goes up, now it must come down (Newton)</p> <p>5. When is Newegg or Argos coming to South Africa!?</p>

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Replies (1)
takealot.com
takealot.com's reply18 Jun 2016, 11:22
Official

Hello Kdt,

We are terribly sorry about the unpleasant experience you have had with a product you purchased from us.

Thank you for taking our complaints teams call today and granting us the opportunity to look into your concerns and to confirm whether your request has been actioned on your return.

We will contact you again tomorrow to confirm the details we have discussed.

Regards
Takealot.com