Went the extra mile to ensure on time delivery

Until the last day of delivery this was actually going to be a complaint on HelloPeter due a false promise of delivery date - during the ordering process my delivery was promised by Thursday, yet still on Friday not received due to one item being out of stock after I was told it was in stock. I counted on my order arriving when it was promised and it was imperative that I get it before the weekend. After more false promises and unresponsive back and forth with another individual which I will not name, I was then told today (Friday) that one item in my order will after all not arrive on time and only reach me by Monday. I was so disappointed and - had I known this to be the case - I would have ordered from elsewhere because all that mattered was that I receive said order before Saturday.<br> <br> So I would like to compliment Astley Alaart from Takealot customer service, who came to my rescue today and went absolutely out of her way to ensure I receive my FULL order today. She followed up throughout the day, reversed the separate order dispatched only for Monday and placed a new order for me - and followed up to find my order in my hands just in time, at the end of the day.Thank you Astley