1 reviews | Active since Mar 2009

13 Jan 2016, 15:59

Well done!

Unfortunately I had a problem with a delivery on Takealot. I tried to sort it out via the Takealot channels with no success. I complained on Hello Peter and I cannot remember the ladys name but she phoned me immediately. She could see the problem on her system and sorted it out very quickly. I would like to suggest to Takealot to review their own internal system as I should not have had to complain on Hello Peter in the first place but this is a company who obviously value there clients and I will always support them because of this.

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Replies (1)
takealot.com
takealot.com's reply13 Jan 2016, 19:10
Official
Hello sgt,

We are sorry that your problem was not addressed when you first contacted us. Thank you for taking the time to write to us to express your gratitude towards our team member who assisted you and solved your problem.

We are happy to know that we could turn your experience around for you. Thank you for your continued support and we look forward to seeing you again soon.

Regards
Takealot.com