HB
Hardus B
1 reviews | Active since Aug 2013
20 Aug 2015, 15:34
Website Content Wrong - System not updating
I have ordered an Item on your website and your website said that the Item has stock in Cape town, I specifically chose that Item as it has stock n Cape town and I needed it over the weekend. I later noticed that the Item has been sent from Johannesburg warehouse. After inquiring I was told that there indeed is no stock in cape town, but only in Johannesburg, that the system has not yet \Updated". This is false-adverti*****t. Usually when I call I get told to check the website"
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
20 Aug 2015, 16:20Hello hardbouw,
We're sorry for the disappointing experience and for any inconvenience caused. We appreciate you taking Melissa's call earlier. As discussed she's looking into this with the product buyer to confirm if we have stock in Cape Town as per the website listing. She'll be in touch with you as soon as she's received feedback and will assist in resolving this matter as quickly as possible.
Sincerely,
takealot.com
We're sorry for the disappointing experience and for any inconvenience caused. We appreciate you taking Melissa's call earlier. As discussed she's looking into this with the product buyer to confirm if we have stock in Cape Town as per the website listing. She'll be in touch with you as soon as she's received feedback and will assist in resolving this matter as quickly as possible.
Sincerely,
takealot.com
Best regards,
takealot.com's reply20 Aug 2015, 16:20
Official
Hello hardbouw,
We're sorry for the disappointing experience and for any inconvenience caused. We appreciate you taking Melissa's call earlier. As discussed she's looking into this with the product buyer to confirm if we have stock in Cape Town as per the website listing. She'll be in touch with you as soon as she's received feedback and will assist in resolving this matter as quickly as possible.
Sincerely,
takealot.com
We're sorry for the disappointing experience and for any inconvenience caused. We appreciate you taking Melissa's call earlier. As discussed she's looking into this with the product buyer to confirm if we have stock in Cape Town as per the website listing. She'll be in touch with you as soon as she's received feedback and will assist in resolving this matter as quickly as possible.
Sincerely,
takealot.com
Best regards,